ABOUT SECURITY:

When you place an order online at Cia's Palette, the information you send to us is protected by Secure Sockets Layer (SSL) technology. SSL encrypts your order using strong 128-bit encryption to prevent the decoding of that information by anyone other than ciaspalette.com.

To get an idea of what that means, consider this: according to the National Institute of Standards and Technology, assuming that one could build a computer that could decrypt one encrypted key every second, it would take that machine approximately 149 trillion(!) years to decipher a single 128-bit transaction. In a nutshell, it means that shopping online at Cia's Palette is safe and secure.

Here's how you can tell when you have a secure connection to another computer: If you look at the address you're currently connected to, you'll see that it begins with an http://. That's the sign of a normal, unsecured connection.



A secure connection begins with https://.



Another way to tell if the connection is secure is to look on your browser's status bar, near the bottom of the browser window. In Internet Explorer, any time you've made a secure connection, you'll see a little lock icon in the lower right-hand corner of the window. In Netscape, it's in the lower left-hand corner, just above the Start button. On a Mac, the lock icon is in the lower left-hand corner of both browsers.

     Internet Explorer's lock icon.

     Netscape's lock icon.

Since secure connections are slower than unsecured connections, we only use them at check out, when you're sending us personal information.

If your browser doesn't support SSL, you'll be unable to connect to our secure shopping cart server, which means you needn't worry about mistakenly placing an order through an unsecured connection. If you can't access the secure server, for whatever reason, we offer many other options for placing an order. You may place your order by sending it via e-mail to orders@ciaspalette.com. If you choose this option, please DO NOT include credit card information, as e-mail is generally not a secure method of sending information over the Internet. Simply include your daytime phone number in the e-mail, and we'll call you for the necessary information. You may also order by phone during normal business hours at (612) 823-5558. We're open from 9:00 am to 3:00 pm, Monday through Friday, Central Standard Time. Of course, you may also print your completed order and mail it to us at:

Cia's Palette
4155 Grand Ave S
Minneapolis, MN 55409